Frequently Asked Questions
Everything you need to know about flower delivery to Turkey with FlowerShopsTurkey, from ordering abroad to local customs and holidays.
Sending flowers to Turkey
How do I send flowers to Turkey from abroad?
Order online at flowershopsturkey.com and a local florist in Turkey prepares the flowers by hand and delivers them to the door. Select an arrangement and size, add any extras, enter the recipient's address and phone number, type your card message and pay by card or PayPal. You can order from the US, the UK, Germany and the rest of Europe, Canada, Australia or Asia. A Turkish address should include the neighbourhood (mahalle), the street, the building number and flat number, the district and the province, plus the name of the residential complex if there is one.
Which cities in Turkey do you deliver to?
We deliver to every town in Turkey. That covers the big cities, including Istanbul, Ankara, Izmir, Bursa, Antalya, Adana, Konya and Gaziantep, coastal resorts such as Bodrum, Alanya, Fethiye and Marmaris, and smaller provincial towns across Anatolia, the Black Sea coast and Thrace. Your order goes to a florist in the recipient's own area, so the flowers are prepared locally.
Is same-day flower delivery available in Turkey, and can I choose a time?
No, same-day delivery is not offered. Delivery is next day, nationwide, from Monday to Saturday. Order before midnight Turkish time and the flowers are delivered on the next delivery day. Turkey keeps the same time all year, three hours ahead of UTC, so allow for the difference if you are ordering from North America or Australia. You can also pick a later date at checkout. Deliveries happen during the day. A preferred time window can be written in the delivery instructions and the florist tries to meet it, but exact times are not guaranteed.
Do you deliver on Sundays and public holidays in Turkey?
No. We do not deliver on Sundays or on main national public holidays, for example 1 January, 23 April, 19 May, 29 October and the days of the two religious festivals, Ramazan Bayrami and Kurban Bayrami. The date picker blocks these days, so only available delivery dates can be selected. For an occasion that falls on a Sunday or a holiday, choose the last delivery day before it.
What if nobody is home when the florist arrives?
The florist will first call the recipient, so a phone number is required for every order. If the recipient is not available, the flowers may be left with a neighbour, the building's reception or security desk, or a concierge, or the florist may arrange a new attempt. Many Turkish apartment buildings and residential complexes have a doorman or security staff who accept deliveries for residents.
How far ahead can I order?
You can schedule a delivery up to about three months in advance. Pick the date in the calendar while ordering and the florist prepares the arrangement fresh for that day. Early booking is recommended for Valentine's Day, Mother's Day, Teachers' Day and the days before the religious holidays, when demand for flowers in Turkey is at its highest.
Arrangements, sizes and extras
What do Regular, Upgraded and Deluxe mean?
They are the three sizes available for most arrangements. Regular is the standard size, Upgraded contains about 30% more flowers and Deluxe about 60% more. The photo of each product shows the Upgraded version. If you want the bouquet to look like the picture, choose Upgraded; choose Deluxe for something more generous, which suits the Turkish taste for abundant arrangements.
Could the florist substitute some of the flowers?
Yes, occasionally. If a particular stem is out of season or unavailable locally, the florist may replace it with flowers of equal or higher value, keeping the same colours and overall style. Arrangements are made by hand with fresh local stock, so small differences from the photo are normal. Substitutions are more common in very hot summers and in the colder inland regions in winter.
Which add-ons can I include, and is a card message included?
You can add a box of chocolates, a glass vase, a plush teddy bear, a greeting card, balloons or a bottle of wine. A free printed card with your message comes with every order. If you are not sure whether the recipient drinks alcohol, chocolates are the safer choice, as habits vary from family to family in Turkey. Type the message at checkout and sign it with your name.
Do you deliver cakes or food baskets?
No. We do not sell cakes, food hampers or other gifts. FlowerShopsTurkey delivers fresh flowers, with a short list of add-ons: chocolates, a glass vase, a teddy bear, a greeting card, balloons and wine. Everything is delivered together by the same local florist.
Payment and order support
What does delivery cost?
The delivery fee is a flat USD 14.95 per order, anywhere in Turkey, with no other surcharges. You see the full amount before you confirm payment. The fee does not change with the city or with the size of the arrangement.
In which currency will I be charged, and how can I pay?
You are charged in US dollars (USD). For convenience, the site can also display approximate prices in euros (EUR) and Turkish lira (TRY). Payment is accepted by international credit and debit cards (Visa, Mastercard and American Express) through Stripe, and by PayPal. The checkout is secure and encrypted.
How do I know my order went through?
You receive an email confirmation with your order number immediately after ordering. Please keep it for reference. If you have a question later, write to us through the contact form at /page/contact and mention the order number for faster help. Replies usually arrive within a few hours.
Can I change the date, address or cancel?
Yes. Changes and cancellations are free up to 24 hours before the delivery date. Closer to delivery, the florist may already be preparing the order, so changes are made on a best-effort basis. Send the request through the contact form at /page/contact with your order number and the new details.
What is your guarantee if something is wrong with the flowers?
If the flowers arrive damaged or are clearly different from what you ordered, contact us within 24 hours with a photo and we will arrange a replacement or a refund. Use the contact form at /page/contact and include the order number. We work directly with the local florist to put things right.
Who operates FlowerShopsTurkey?
FlowerShopsTurkey is operated by Flowers Worldwide LLC, a US-registered company. Its sister brands are abcFlora.com, for worldwide flower delivery, and FlowersCloud.com. Orders for Turkey are prepared and delivered by local Turkish florists, while payment and customer support are handled online by Flowers Worldwide LLC.
Occasions and flower customs in Turkey
When is Mother's Day in Turkey?
Mother's Day in Turkey, Anneler Gunu, is celebrated on the second Sunday of May. As there are no Sunday deliveries, we recommend choosing the Saturday before, so the flowers are already in the house on the day itself. Father's Day follows on the third Sunday of June. Both are popular dates, so it helps to order well ahead.
On which other days do people give flowers in Turkey?
Flowers are given on Valentine's Day, 14 February, known as Sevgililer Gunu, on International Women's Day, 8 March, and on Teachers' Day, 24 November, when pupils and former students thank their teachers. They are also sent for engagements, weddings, births, graduations and new jobs, and businesses traditionally send large arrangements to congratulate a shop or office opening.
Can I send flowers for Ramazan Bayrami or Kurban Bayrami?
Yes, but plan for delivery before the holiday begins. The two religious festivals are times for visiting parents and older relatives, and flowers or chocolates are a thoughtful way to take part from abroad. The holiday days themselves are public holidays without deliveries, and their dates move earlier each year because they follow the lunar calendar. Check the calendar at checkout and pick the last available day before the festival.
What is the etiquette for funeral and sympathy flowers in Turkey?
Sympathy flowers in Turkey are usually white or in soft, quiet colours. Muslim funerals take place very quickly, often within a day, so with next-day delivery it is more practical to send a modest arrangement to the family home during the days of condolence visits that follow. Some families ask for a donation to a charity instead of wreaths, so it is worth asking a relative first. Keep the card message short and respectful.
Which flowers are most loved in Turkey?
Tulips, roses and carnations are the classics. The tulip, lale in Turkish, has been a national symbol since Ottoman times and is celebrated every April in Istanbul's parks. Red roses are the romantic choice, while mixed bouquets in bright colours suit birthdays and congratulations. Orchids and potted plants are appreciated as longer-lasting gifts for a home or office. White arrangements are generally kept for sympathy.
Can you deliver to a hospital, hotel or office in Turkey?
Yes. For hospitals, provide the patient's full name, the department and the room number if known, and confirm that the unit accepts flowers. For hotels, give the guest's name as on the reservation and the dates of the stay. For offices, add the company name, floor and department. Flowers are usually handed to reception or the security desk, and a direct phone number helps.